WORKFLOW AUTOMATIONT

AI-Powered Work Order Management & Preventive Maintenance for Facilities

NETIX AI CAFM software automates service requests, reactive work orders, and preventive maintenance scheduling. Facility teams can streamline technician dispatch, track asset performance, and ensure SLA compliance across buildings and portfolios.

Service request management system for capturing facility maintenance requests in NETIX AI CAFM platform
Service request management interface in NETIX AI CAFM platform Preventive maintenance scheduling software for facilities Technician dispatch workflow in NETIX AI platform

Three pillars of work automation

From request capture to preventive scheduling every step connected and automated

Reactive work order management for technician dispatch and maintenance tracking in NETIX AI platform
Preventive maintenance scheduling software for facility assets in NETIX AI CAFM system
Automated maintenance response and faster issue resolution using NETIX AI facility management platform

Three pillars of work automation

From request capture to preventive scheduling every step connected and automated

Reliable execution at scale without follow-ups 

WHY IT MATTERS?

Multi-level approval workflows for facility maintenance tasks and work orders in NETIX AI system

WHY IT MATTERS?

Reliable execution at scale without follow-ups 

Core capabilities

Standardize how work moves through your organization who approves what, when escalations trigger, and how tasks hand off so execution stays consistent across sites and teams

Custom State Flows
Define stages and allowed transitions for SR, RWO, and PPM processes.

Multi-Level Approvals
Configure single or multi-step approval chains.

SLA-Based Escalations
Auto-escalate overdue actions when SLA thresholds are breached.

Automated technician routing based on asset location, category, and priority in NETIX AI platform

Conditional Routing
Route tasks dynamically based on location, category, or priority rules.

Automated Task Creation
Trigger follow-up work orders or notifications when conditions are met.

Reminders & Timers
Send scheduled reminders for pending approvals and overdue tasks.

HOW IT WORKS

Route and approve facility work orders with automated workflow rules in NETIX AI

A seamless permit-to-work lifecycle

HOW IT WORKS

A seamless permit-to-work lifecycle